A high-growth/low-inflation economy and robust political and economic institutions have helped Australia rank as the 14th largest economy in the world and the 4th largest in the Asia Pacific region.
ASX Group offers primary market and trading services through the Australian Securities Exchange, clearing through ASX Clearing Corporation and settlement and depository services through ASX Setttlement Corporation.
ASX Group recognises that its ability to achieve its commercial and operating goals is dependent upon the value its services deliver to customers. This section describes those services.
Underpinning ASX Group's long-term success as a market operator and provider of clearing and settlement services is its ability to reliably and fairly provide high-quality, high-performance systems and processes.
ASX Compliance oversees ASX Group's obligations as a market operator and clearing and settlement facility operator. This section contains all rules, notes and waivers pertaining to markets operated by ASX Group.
A searchable repository of documentation, speeches and announcements relevant to ASX shareholders, market participants, the media, and the general public.ASX Customer Charter - our Commitment to our Customers
ASX has a large customer base. The Group services around 2,200 listed companies and issuers, more than 150 participants in the cash equity and derivatives markets, and four exchanges for clearing and settlement arrangements. ASX customers in turn service Australia’s corporations, superannuation sector, funds management industry and millions of retail investors.In 2012 ASX adopted a customer charter that sets out how the company balances the interests of its customers, shareholders and the broader financial markets.
We want our customers to succeed, grow and be profitable. The customer charter does not mean that we’ll always agree with our customers; we may adopt different positions when it comes to the best way to secure the future of Australia’s financial markets. But it is because differences may arise that we need to engage more, not less.
The ASX customer charter makes the following commitments. That ASX:
- Works with its customers to deliver products and services that meet their needs and that provide them with choice
- Supports Australia’s aspiration to be globally competitive and become one of the leading financial centres in the Asia Pacific region
- Makes its products and services available on a non-discriminatory basis and on reasonable commercial terms
- Manages its businesses and operations on a commercial basis to benefit its customers and provide appropriate returns to ASX shareholders
- Recognises its role as a provider of critical financial infrastructure to the Australian financial markets, and makes the necessary investments to ensure it can fulfil this role and provide confidence to market participants, investors and regulators
- Runs its operations in compliance with all legal and regulatory obligations
- Has conflict handling arrangements in place that provide assurance and transparency about the way ASX conducts its business.